Privacy Policy
We collect account information, login credentials, API key identifiers, usage records, billing records, payment status, support messages, device/browser metadata, IP address, security logs, prompts, uploaded content, outputs, and other metadata necessary to operate the Service.
1. Information We Collect
We collect account information, login credentials, API key identifiers, usage records, billing records, payment status, support messages, device/browser metadata, IP address, security logs, prompts, uploaded content, outputs, and other metadata necessary to operate the Service.
2. How We Use Information
We use information to provide API access, route requests, manage credits, process payments, prevent fraud and abuse, secure the Service, debug errors, provide support, meet tax/payment/legal obligations, and enforce our policies.
3. AI Data Processing
Your requests may be routed to third-party AI model providers. Those providers may process inputs, outputs, and metadata according to their own policies. We do not use private prompts or outputs to train our own models without explicit consent.
4. Payment Data
Payment card data is processed by Waffo Pancake or another disclosed PCI-capable payment processor. We do not store full card numbers or card security codes. We may receive order IDs, payment status, amount, currency, risk signals, and refund/dispute status.
5. Sharing and Disclosure
We may share necessary data with payment processors, cloud hosting providers, upstream AI model providers, analytics/security vendors, professional advisers, authorities when required by law, and parties involved in fraud, abuse, or dispute handling.
6. Retention
We retain account, billing, usage, support, and security records as long as necessary to operate the Service, resolve disputes, prevent abuse, comply with legal/payment obligations, and enforce agreements.
7. Your Choices
You may request access, correction, deletion, or export of certain account data by contacting [email protected]. Some records may be retained where required for security, payment, tax, dispute, or legal reasons.
8. Contact
Privacy requests: [email protected]. Backup email: [email protected].